Return & Exchange policy

*We don’t have a return policy on any of our products, also kindly note that company is not liable for any returns caused due to wrong pincode given or incorrect mobile number.

Q. What if there is a size problem and you want to exchange it?

A. Lotighoti Clothing provides you one-time size exchange services. Exchange is only available on in store half sleeve graphic t-shirts (non Customized products). Contact us as soon as possible via Email/ Facebook/ WhatsApp or simple Call us. Although we recommend you to check our Size Guide and clear any size related issues before purchasing. Kindly read the following paragraph for detailed understanding of the processes.

You can do either of these following processes:

· You can parcel the t-shirt to our City office address through any courier services of your choice. Kindly keep the product intact and unused, we will not exchange any used products. Lotighoti Clothing can arrange a pickup which is chargeable (depends on pincodes). Once we receive your parcel, verification will be done and thereafter the new product/new desired size will be shipped with your consent. We don’t accept any (To-Pay) orders, so kindly don’t send any orders on to-pay basis. (Lotighoti Clothing exchanges are also subject to availability. If the new required size isn’t available then you can choose any other design on available sizes.)

· You can also directly visit our City office to exchange the product personally; exchanges will be done on spot. Kindly keep the product intact and unused, we will not exchange any used products. Also it is very important to note that if you’re planning to visit our exchange city office, you would need to inform us a day prior via Phone/ Whats App only. We will guide you through the process with easecity office Address is given bellow. (Lotighoti Clothing exchanges are also subject to availability. If the new required size isn’t available then you can choose any other design on available sizes.) city office is closed on Sundays and major holidays.

* Kindly note that the Exchange will be done only if we receive the product within 7 days from the date of delivery.

City Office Address :

H.No.05, Lakshminath Bezbaruah Path,Hatigaon Main Road, Near High School,Guwahati-38,

Phone: +91 98540-49505

*Kindly note that our city office  is not an outlet therefore it is not open all the time, kindly call/ WhatsApp us to fix a date for the exchange process. You can check our city office timings on Google. Simply search by typing Lotighoti Clothing on google and city offices timings and dates will be shown. its closed on Sundays and major holidays.

Q. What if you receive a defected product, how will you get an exchange in such cases?

A. It’s highly unlikely as we check the products before dispatching, but just in case you do receive one, then call us as soon as possible. Lotighoti Clothing will exchange your product with ease. You can also WhatsApp us on our helpdesk number 98540-49505. Our associate will get in touch with you. 

Q. What if the new size for the exchange isn’t available?

A. Lotighoti Clothing exchanges are also subject to availability. If the new required size isn’t available then you can choose any other design on available sizes.

For any queries feel free to contact us :

Phone: +91 98540-49505

WhatsApp Helpdesk: +91 98540-49505

Email: lotighoticlothing@gmail.com